Should this have happened?

http://shine.yahoo.com/parenting/toddler-tantrum-gets-family-booted-jetblue-flight-flying-184600037.html#

At first I was amazed at the response of the flight crew.  Then amazed at the response of the pilot.  But when all is considered, there was no way they were compliant with the federal rules.  And it was a complete unknown whether the child would be controlled without medication.  Since the mom was a pediatrician, maybe she could have sedated the child before the flight.  I know this seems harsh but at that young age what else can be done.  What do you think?  I will publish all civil responses, foul lang. and name calling not allowed, we are not children having a tantrum.